Sky Harbor Airport is part of the Phoenix Airport System, US, together with Deer Valley and Goodyear airports, all located within very convenient distance from the city of Phoenix. The largest of the complex, Sky Harbor Airport includes three terminals and a variety of facilities from shops and restaurants to ground transportation means and great parking lots. Easy access to all airport levels as well as help to move in the perimeter are offered everywhere on the premises, with independent services designed from the airport club to the baggage claim and then to the Rental Car Center. There are nearly 9,000 parking lots available on-airport not to mention that passengers can do around with the shuttle transportation option between terminals.
There are twenty-three domestic and international airlines servicing Sky Harbor Airport, and the best known are Southwest and US Airlines. For a passenger who uses the services of this Phoenix airport for the first time, the complexity and design structure of the location are baffling, therefore you’d better get informed on the runway specifics, the traffic information, the terminal access and regulations and so on. Sky Harbor Airport is the 8th largest and busiest airport in the United States handling the majority of the international flights in the Phoenix Airport System. Deer Valley Airport and Goodyear Airport offer alternative support to Sky Harbor Airport for traffic decrease and service fluency.
Even if customer service may seem to come first in all public facilities, Sky Harbor Airport management emphasizes security first and customer service afterwards. According to the motto of the company, all the stuff members are striving to make America’s Friendliest Airport, therefore, they conduct a whole range of unique services rarely found with other airports. Sky Harbor Navigators for instance are special teams who make the use of the airport a lot more friendly. The Navigators are volunteers who offer information, guidance and help when necessary.
Then there is the Travelers Aid operating in Terminal 4, on the 3rd level; you can call, email or leave voice messages and someone from the office will get back at you promptly. If you lose something on the airport, you need to address the Lost and Found office available in a separate building between Terminal 2 and Terminal 3. Sky Harbor Airport also provides access to entertainment centers, assistance and proper access for people with special needs, baby changing tables in bathrooms and wireless Internet. For details on any service you may need, contact the Info Desk.
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